TGA provides all the infrastructure components necessary for NGN communication in a cloud environment, with the most recent and advanced systems in the market. The well experienced TGA team designs and implements your NGN environment according to the project needs and, if requested, also performs maintenance and support services.

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The TGA IVR solution – Blue Bolt – has been designed to meet the contemporary expectations of discerning customers. Conceived for centralized operation within any cloud environment, it comes with specific features for integrating and interacting with other platforms and services.

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The Blue Bolt ACD (Automatic Call Distribution) system has been specially designed to provide demanding customers with a top-featured ACD solution with full integration into high-level NGN environments and corporate infrastructures. It is a flexible, customizable and scalable solution that efficiently supports any corporate customer service at inbound missions.

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Get to know more about our Blue Bolt product series – Download Blue Bolt product information here.

Download Blue Bolt ACD information here. Download ACD_flyer.pdf Download Blue Bolt IVR information here. Download IVR_flyer.pdf... Read More →

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Meet us at:
ITW 2014
When: 11-14 May 2014
Location : Chicago, IL
Venue: Hyatt Regency Hotel
Please consult www.internationaltelecomsweek.com
if you need further details.

Call Center World 2014
When: 17-20 February 2014
Location: Berlin, Germany
Venue: Estrel Convention Center
Please consult www.ccw.eu for further details.

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